our service

Network Operations Center (NOC) Services

Ensure maximum uptime, performance, and reliability of network infrastructure through 24/7 NOC monitoring, troubleshooting, and optimization.

In a world where digital downtime equals lost revenue, having a responsive, intelligent, and proactive Network Operations Center (NOC) is essential. At Ip.Glass, our NOC Services provide 24/7 monitoring, troubleshooting, and optimization of your enterprise network infrastructure—ensuring high availability, performance, and operational resilience across your LAN, WAN, SD-WAN, Wi-Fi, and cloud interconnects.

We deliver more than just alert handling—we act as an extension of your IT team, leveraging real-time telemetry, automation, and analytics to identify anomalies, predict failures, and resolve issues before they impact users. Our expert NOC engineers use industry-standard tools and integrate with your ITSM platforms for seamless incident management, escalation, and root cause analysis. Whether you need fully managed NOC services or Tier 2/3 escalation support, Ip.Glass ensures your network remains secure, stable, and optimized-backed by measurable SLAs and continuous improvement.

Proactive

Proactive health checks, bandwidth analysis, and root-cause resolution.

ITSM

Incident management and escalation workflows integrated with ITSM tools.

SLA and Reporting

SLA-backed service levels with detailed reporting and analytics.

Trusted by Enterprise and Government

TESTIMONIALS

Don't just take our
word for it

"Long-standing relationship. Team are super knowledgeable and have fantastic can-do attitude. It is a great partnership!"

Kawa FARID
Head of Technology
@Hyundai

"People you can trust, you can have a good conversation with. Very skilled in this world."

paul williams
group technology officer @pacific national

"We engage Ip.Glass for cyber and network services. Great bunch of people, delivering efficiently and with a smile."

craig munns
CIO
@hornsby shire council

“Ip.Glass provided fantastic service and have helped my team move from ‘No, we can’t’ to ‘Yes, we can”

NEV FINCH
MANAGER ICS
@st. agnes' parish