Privacy policy.
What we collect through this website, why we collect it, and the choices you have. Last updated 7 November 2026.
Who this policy covers
This policy applies to Ip.Glass Pty Ltd (ABN 13 630 117 896), referred to here as “we”, and to personal information collected through ip.glass. We handle personal information in line with applicable Australian privacy law, including the Privacy Act 1988 (Cth) where it applies.
What we collect
When you contact us, we collect the details you give us, such as your name, contact details, organisation and message.
When you use the site, we and our service providers may collect technical information, such as your IP address or a value derived from it, your device and browser, the pages you view and how you reached the site.
We don’t ask for sensitive information through this site, so please leave it out of your message. You can browse the site without telling us who you are, but we need contact details to reply to you.
How we use it
- To respond to your enquiry and manage our relationship with you.
- To keep the site secure and protect it from spam and misuse.
- To understand how the site is used and to improve it and our marketing.
- To meet our legal obligations.
How we store and protect it
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. We keep it for as long as we need it for these purposes or as the law requires, then take reasonable steps to delete or de-identify it.
Who we share it with
We use trusted service providers to host and run the site and our business systems, secure our forms, measure site use and show embedded content such as videos and social media feeds. They receive information as needed to provide those services. We may also disclose information where the law requires it.
Some of these providers may store or process information outside Australia, including in the United States and other countries.
Cookies and your choices
The site and our service providers use cookies and similar technologies to measure how the site is used, keep it secure and show embedded content. You can read how our analytics provider uses information from sites like ours.
You can block or delete cookies in your browser settings, though some parts of the site, such as the enquiry form, may not work as expected. If that happens, you can email us instead.
Links to other sites
Other sites we link to, including social media and job application sites, have their own privacy policies. This policy doesn’t cover them.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you, or complain about how we’ve handled it, using the details below. We’ll respond within a reasonable time.
If you aren’t satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
Privacy enquiries, Ip.Glass Pty Ltd
Suite 3, Level 4, 4 Drake Avenue, Macquarie Park NSW 2113
getintouch@ip.glass · 1800 945 305
Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version.